Which of the following companies became the first hospitality organization to receive the Malcolm Baldrige award?
A)Hawthorn suites
B)Ritz-Carlton Hotel Company,LLC
C)America's Best Value Inn
D)Biltmore hotels

Question

Quizplus · Accepted Answer

The Ritz-Carlton Hotel Company, LLC became the first hospitality organization to receive the Malcolm Baldrige award in 1992. The award is given to organizations for their outstanding performance in areas such as customer focus, leadership, strategic planning, and results orientation.

Which of the Following Companies Became the First Hospitality Organization