Which of the following perspectives of the balanced scorecard includes intellectual assets,employee satisfaction,market innovation,and skills development?
A)Financial and internal perspective
B)Internal perspective
C)Innovation and learning perspective
D)Customer perspective

Question

Quizplus · Accepted Answer

The perspective that includes intellectual assets, employee satisfaction, market innovation, and skills development is the Innovation and Learning Perspective of the balanced scorecard. This perspective focuses on the organization's ability to innovate, learn, and grow for long-term success. It is distinct from the Financial and Internal Perspectives, which focus on financial outcomes and internal processes respectively, and the Customer Perspective, which focuses on meeting customer needs and expectations.

Which of the Following Perspectives of the Balanced Scorecard Includes