Question 1

Which remark by the nurse gives a patient verbal tracking feedback?

Accepted Answer

Verbal tracking simply keeps track of what the patient is saying.It is giving neutral feedback in the form of restating or summarizing what the patient has said.The distracters seek validation or explore.

Question 2

For each statement by a nurse engaged in an interaction with a patient, mark A if the statement is therapeutic and B if it is not therapeutic
-"You look very nice today.I'm proud you took more time with your appearance."

Accepted Answer

The answer of For each statement by a nurse engaged...

Question 3

The relationship between a nurse and patient as it relates to status and power is best described by which term?

Accepted Answer

When a difference in power exists,as between a student and teacher or nurse and patient,the relationship is said to be complementary.Symmetrical relationships exist between individuals of like or equal status.Incongruent and paralinguistic are not terms used to describe relationships.

Question 4

During a therapy session,a patient cries as the nurse explores the relationship of the patient and her now-deceased mother.The patient sobs,"I shouldn't be blubbering like this." A response by the nurse that will hinder communication is:

Accepted Answer

"Why" questions often imply criticism or seem intrusive or judgmental.They are difficult to answer;thus they are barriers to communication.The other options are therapeutic in nature.

Question 5

For each statement by a nurse engaged in an interaction with a patient, mark A if the statement is therapeutic and B if it is not therapeutic
-"There are people with problems much worse than yours."

Accepted Answer

The answer of For each statement by a nurse engaged...

Question 6

Sequence these descriptions of personal space from close to far away.
A) Social distance
B) Public distance
C) Intimate distance
D) Personal distance

Accepted Answer

The answer of Sequence these descriptions of personal space from...

Question 7

For each statement by a nurse engaged in an interaction with a patient, mark A if the statement is therapeutic and B if it is not therapeutic
-"I'm glad you were able to tell me how you felt about your loss."

Accepted Answer

The answer of For each statement by a nurse engaged...

Question 8

Which technique communicates to a patient that a nurse is listening?

Accepted Answer

Restating allows the patient to validate the nurse's understanding of what has been communicated.Restating is an active listening technique.Judgments should be suspended in a nurse-patient relationship.Closed-ended questions ask for specific information rather than showing understanding.The patient has no way of knowing whether the nurse understands.

Question 9

For each statement by a nurse engaged in an interaction with a patient, mark A if the statement is therapeutic and B if it is not therapeutic
-"I'd like to hear more about your difficult relationships at work."

Accepted Answer

The answer of For each statement by a nurse engaged...

Question 10

A Puerto Rican American patient uses dramatic body language when describing recent life events.Select the most accurate explanation of the patient's behavior.

Accepted Answer

Members of Hispanic American subcultures tend to use high affect and dramatic body language as they communicate.The other options are more remote possibilities.

Question 11

For each statement by a nurse engaged in an interaction with a patient, mark A if the statement is therapeutic and B if it is not therapeutic
-"I noticed your hands trembling when you told me about your accident."

Accepted Answer

The answer of For each statement by a nurse engaged...

Question 12

A patient cries as the nurse explores the patient's relationship with a deceased parent and says,"I shouldn't be crying like this.It happened a long time ago." Which response(s)by the nurse will facilitate communication? (Select all that apply. )

Accepted Answer

Reflecting and giving information are therapeutic techniques."Why" questions often imply criticism or seem intrusive or judgmental.They are difficult to answer.Changing the subject is a barrier to communication.

Question 13

For each statement by a nurse engaged in an interaction with a patient, mark A if the statement is therapeutic and B if it is not therapeutic
-"Why do you think these events have happened to you?"

Accepted Answer

The answer of For each statement by a nurse engaged...

Quiz 10: Communication and the Clinical Interview

Which remark by the nurse gives a patient verbal tracking feedback?

For each statement by a nurse engaged in an interaction with a patient, mark A if the statement is therapeutic and B if it is not therapeutic -"You look very nice today.I'm proud you took more time with your appearance."

The relationship between a nurse and patient as it relates to status and power is best described by which term?

During a therapy session,a patient cries as the nurse explores the relationship of the patient and her now-deceased mother.The patient sobs,"I shouldn't be blubbering like this." A response by the nurse that will hinder communication is:

For each statement by a nurse engaged in an interaction with a patient, mark A if the statement is therapeutic and B if it is not therapeutic -"There are people with problems much worse than yours."

Sequence these descriptions of personal space from close to far away. A) Social distance B) Public distance C) Intimate distance D) Personal distance

For each statement by a nurse engaged in an interaction with a patient, mark A if the statement is therapeutic and B if it is not therapeutic -"I'm glad you were able to tell me how you felt about your loss."

Which technique communicates to a patient that a nurse is listening?

For each statement by a nurse engaged in an interaction with a patient, mark A if the statement is therapeutic and B if it is not therapeutic -"I'd like to hear more about your difficult relationships at work."

A Puerto Rican American patient uses dramatic body language when describing recent life events.Select the most accurate explanation of the patient's behavior.

For each statement by a nurse engaged in an interaction with a patient, mark A if the statement is therapeutic and B if it is not therapeutic -"I noticed your hands trembling when you told me about your accident."

A patient cries as the nurse explores the patient's relationship with a deceased parent and says,"I shouldn't be crying like this.It happened a long time ago." Which response(s) by the nurse will facilitate communication? (Select all that apply. )

For each statement by a nurse engaged in an interaction with a patient, mark A if the statement is therapeutic and B if it is not therapeutic -"Why do you think these events have happened to you?"