Refer to Scenario: Pacific Health Care.What would be the initial step that PHC might take to examine the number and capabilities of current employees and managers?

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The best initial step for PHC to examine the number and capabilities of current employees and managers would be to use employee and management skills inventories. These inventories would provide information about the skills, abilities, and qualifications of the current workforce, which can then be used to identify any gaps that need to be filled and determine what additional training or development might be needed. Staffing tables, replacement charts and tables, and Markov analysis are all useful tools, but they are more appropriate for later stages of the workforce planning process, after the initial assessment has been completed.