In the United States,the number of department stores,the average sales per store,and their share of retail business has declined continuously since the 1970s.Well-run limited-line stores and mass-merchandisers compete with department stores.

Solved

Department Stores

Question 164

Multiple Choice

Department stores

A) are large stores that emphasize depth and distinctiveness rather than variety.
B) have declined since the 1970s because of competition from well-run limited-line stores and mass-merchandisers.
C) are usually weak in customer service.
D) usually emphasize specialty products.
E) All these answers are correct.

Correct Answer: