Question 1

Recently,employers who have engaged in non-consensual recording of employee meetings have been prevented from using the evident,or have been ordered to discontinue the practice.

Accepted Answer

Non-consensual recording of employee meetings is a violation of privacy and often illegal, therefore employers who engage in this practice may not be able to use the evidence obtained from such recordings and may be ordered to discontinue the practice.

Question 2

Counselling is discussing issues with employees in the hopes of helping employees cope with situations that are happening away from the workplace.

Accepted Answer

Counseling is discussing issues with employees in the hopes of helping employees cope with situations that are happening at the workplace.

Question 3

While good employee relations practices tend to make for happier employees,they do not have any direct effect on either productivity or employment costs.

Accepted Answer

Good employee relations practices have been shown to have a positive impact on both productivity and employment costs. Happy employees tend to be more motivated, engaged, and committed to their work, which can lead to increased productivity and lower turnover rates. Additionally, when employees feel valued and supported by their employer, they may be more willing to go above and beyond in their work, which can further boost productivity. Furthermore, good employee relations practices can help to reduce employment costs by minimizing turnover, absenteeism, and other forms of employee disengagement or dissatisfaction.

Question 4

Comprehensive company programs that seek to help employees overcome their personal and work-related problems are referred to as employee assistance programs.

Accepted Answer

Employee assistance programs (EAPs) aim to provide support and resources to employees facing personal and work-related problems. They may include counseling services, mental health resources, financial advice, legal guidance, and other types of assistance programs. EAPs are designed to help employees address their problems and improve their overall well-being, as well as their job performance and productivity.

Question 5

Rewarding employees for useful suggestions tends to encourage the use of a suggestion system.

Accepted Answer

Rewarding employees for their useful suggestions provides positive reinforcement and incentivizes them to continue using the suggestion system. It also creates a culture of innovation and improves employee engagement.

Question 6

The growing use of "wearables" is raising key questions related to privacy.

Accepted Answer

Wearables such as fitness trackers, smartwatches, and augmented reality devices collect and transmit sensitive personal data, which can potentially be accessed by third parties without the user's consent. This raises concerns about the privacy and security of personal information.

Question 7

The policy in some organizations of encouraging employees to come to higher management with any concerns is often referred to as a compassionate management policy.

Accepted Answer

The policy is typically referred to as an "open-door policy," not a compassionate management policy.

Question 8

Factors that are important in building employee commitment include job security,quality of organization's products,and trust in top management.

Accepted Answer

Job security, quality of products, and trust in top management are all factors that are positively related to employee commitment. When employees feel secure in their job, believe in the quality of the organization's products, and trust that top management has their best interests in mind, they are more likely to be committed to their work and the organization as a whole.

Question 9

The growth in social media has brought with it an increase in social media hacking.Possible consequences of a social media hack include: damage to a brand's reputation,declining employee engagement,and loss of trust by customers.

Accepted Answer

Social media hacking can have serious consequences for businesses, including damage to reputation, reduced employee morale, and loss of customer trust. As social media continues to grow in importance, it is crucial for companies to take steps to protect their accounts and data from hackers.

Question 10

In-house complaint procedures are organizationally developed methods for employees to register a complaint.

Accepted Answer

In-house complaint procedures are indeed organizationally developed methods for employees to register a complaint.

Question 11

If an employer can show its legitimate business interests are affected by material posted on a social network by an employee,that employee may be liable and subject to discipline.

Accepted Answer

Many companies have social media policies in place that outline what is considered acceptable behavior on social media platforms. If an employee violates these policies and their actions affect the company's legitimate business interests, the employer may take disciplinary action against the employee.

Question 12

Communication systems that exist to get information from employees are called an upward system.

Accepted Answer

An upward communication system is designed to gather information from employees and transmit it to higher-level managers or executives.

Question 13

Organization-specific internal computer networks (Internet)are often known as intranets.

Accepted Answer

This statement is true. Internal computer networks that are restricted to an organization and not accessible from the public internet are commonly referred to as intranets.

Question 14

Solid employee relations demand careful attention to communication,counselling,and employee management.

Accepted Answer

To establish solid employee relations, effective communication, counselling, and employee management are important. Therefore, the statement is true.

Question 15

Good employee relations practices ensure implementation of organizational strategies and improve productivity.

Accepted Answer

Good employee relations practices help to create a positive work environment and foster employee engagement, which in turn leads to increased productivity and the successful implementation of organizational strategies.

Question 16

Interestingly enough,one step that is missing from the seven-step plan to protect an organization from the misuse of its electronic communications by employees is the development and implementation of a relevant policy.

Accepted Answer

Developing and implementing a relevant policy is a crucial step in protecting an organization from misuse of electronic communications by employees.

Question 17

A policy of encouraging employees to come to higher management with their concerns is called an open door policy.

Accepted Answer

A policy of encouraging employees to come to higher management with their concerns is called an open door policy.

Question 18

One reason that good employee relations are a reasonably simple issue is that they don't involve the more complex factors of either corporate culture or basic human resource activities.

Accepted Answer

Good employee relations do involve factors of corporate culture and human resource activities, as they are essential components in fostering a positive workplace environment and ensuring employees are satisfied and engaged.

Question 19

Organizational communication systems can generally be divided into upward systems and downward systems.

Accepted Answer

This statement is true. Upward communication systems involve messages flowing from lower levels of an organization to higher levels, while downward communication systems involve messages flowing from higher levels to lower levels.

Question 20

The five key dimensions of employee relations are rights,discipline,counselling,involvement,and communication.

Accepted Answer

These are the five key dimensions of employee relations, which encompass various aspects of managing the relationship between an organization and its employees. Each dimension plays a crucial role in creating a positive and productive work environment, and effective management of these dimensions can help improve overall employee satisfaction and performance.

Quiz 11: Managing Employee Relations

Recently,employers who have engaged in non-consensual recording of employee meetings have been prevented from using the evident,or have been ordered to discontinue the practice.

Counselling is discussing issues with employees in the hopes of helping employees cope with situations that are happening away from the workplace.

While good employee relations practices tend to make for happier employees,they do not have any direct effect on either productivity or employment costs.

Comprehensive company programs that seek to help employees overcome their personal and work-related problems are referred to as employee assistance programs.

Rewarding employees for useful suggestions tends to encourage the use of a suggestion system.

The growing use of "wearables" is raising key questions related to privacy.

The policy in some organizations of encouraging employees to come to higher management with any concerns is often referred to as a compassionate management policy.

Factors that are important in building employee commitment include job security,quality of organization's products,and trust in top management.

The growth in social media has brought with it an increase in social media hacking.Possible consequences of a social media hack include: damage to a brand's reputation,declining employee engagement,and loss of trust by customers.

In-house complaint procedures are organizationally developed methods for employees to register a complaint.

If an employer can show its legitimate business interests are affected by material posted on a social network by an employee,that employee may be liable and subject to discipline.

Communication systems that exist to get information from employees are called an upward system.

Organization-specific internal computer networks (Internet)are often known as intranets.

Solid employee relations demand careful attention to communication,counselling,and employee management.

Good employee relations practices ensure implementation of organizational strategies and improve productivity.

Interestingly enough,one step that is missing from the seven-step plan to protect an organization from the misuse of its electronic communications by employees is the development and implementation of a relevant policy.

A policy of encouraging employees to come to higher management with their concerns is called an open door policy.

One reason that good employee relations are a reasonably simple issue is that they don't involve the more complex factors of either corporate culture or basic human resource activities.

Organizational communication systems can generally be divided into upward systems and downward systems.

The five key dimensions of employee relations are rights,discipline,counselling,involvement,and communication.