Which of the following is true of bureaucratic control and standardization?
A) Reducing standardization can reduce the level of learning in an organization.
B) Bureaucratic control is not useful for routine, well-understood organizational activities.
C) Too many rules can stop employees from thinking for themselves.
D) Bureaucratic control leads to production of goods and services of inconsistent quality.
E) Rules and SOPs increase misunderstandings over responsibility and the use of power.

Question

Quizplus · Accepted Answer

Because rules constrain and standardize behavior and lead people to behave in predictable ways, people might become so used to automatically following rules that they stop thinking for themselves. Thus too much standardization can reduce the level of learning taking place in an organization

Which of the Following Is True of Bureaucratic Control and Standardization