Which of the following steps of the organizational change process includes benchmarking?
A) Introducing and managing change
B) Assessing the need for change
C) Deciding on the change to make
D) Implementing the change
E) Evaluating the change

Question

Quizplus · Accepted Answer

The last step in the change process is to evaluate how successful the change effort has been in improving organizational performance. Managers can use benchmarking to compare their performance on specific dimensions with the performance of high-performing organizations.

Which of the Following Steps of the Organizational Change Process