An approach that creates teams of expert change agents known as "green belts and black belts" to take control of problem finding, problem solving, and training other employees in implementing solutions is called _____.
A) total quality management
B) continuous improvement
C) Six Sigma
D) lean manufacturing
E) return on quality (ROQ)

Question

Quizplus · Accepted Answer

The Six Sigma approach creates teams of expert change agents, known as "green belts and black belts," to take control of the problem-finding and problem-solving process and then to train other employees in implementing solutions.

An Approach That Creates Teams of Expert Change Agents Known