A written set of instructions which describes the series of actions that a manager should take in a specific situation is known as a:
A) policy.
B) standard operating procedure.
C) heuristic.
D) rolling plan.
E) rule.

Question

Quizplus · Accepted Answer

A standing operating procedure is a written instruction describing the exact series of actions that should be followed in a specific situation.

A Written Set of Instructions Which Describes the Series of Actions