Transformational leaders act as agents of organizational change.
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Q30: Firing people is the least desirable way
Q31: The best way to manage resistance to
Q32: Unless the change must occur quickly or
Q33: Coercion should never be used to manage
Q36: Learning increases employees' change self-efficacy.
Q38: Organizational rewards are powerful systems that refreeze
Q39: The communication strategy should be applied to
Q40: Pilot projects get diffused quickly when employees
Q49: Pilot projects are usually more flexible and
Q55: Action research is the process of determining
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