When managing change, learning interventions should be used:
A)to break routines that cause resistance to change.
B)when the organization wants to reduce the cost of implementing change.
C)when employees resist change due to negative valence of change.
D)in all change management activities.
E)only when all other strategies have failed.

Question

Quizplus · Accepted Answer

Learning is an important process in most change initiatives because employees require new knowledge and skills to fit the organization's evolving requirements.Training is time-consuming, but it helps people break routines by learning new role patterns.Refer: Exhibit 15.2

When Managing Change, Learning Interventions Should Be Used