ABC Corp.selected employees and managers from across the organization to find new ways to serve its customers.The team operated independently of the main organization and experimented with new service delivery approaches.This team is most similar to:
A)the sequential approach to organizational change.
B)a parallel learning structure.
C)the appreciative inquiry approach to organizational change.
D)the process of diffusing organizational change.
E)the process of creating an urgency to change.

Question

Quizplus · Accepted Answer

Parallel learning structures are highly participative arrangements composed of people from most levels of the organization who follow the action research model to produce meaningful organizational change.

ABC CorpSelected Employees and Managers from Across the Organization to Find