An influence tactic is called "soft" because it:
A)lacks strength.
B)appeals to people's value system.
C)are based on nonverbal communication.
D)is based on personal power.
E)is based on legitimate authority rather than coercion.

Question

Quizplus · Accepted Answer

Persuasion, impression management, and exchange are called soft tactics because they rely more on personal sources of power.

An Influence Tactic Is Called "Soft" Because It