A large retail organization previously divided work among its four employee benefits staff into distinct specializations.One person answered all questions about superannuation (pension plans), another answered all questions about various forms of paid time off (e.g.vacations), and so on.These jobs were recently restructured so that each employee benefits person answers all questions for people in a particular geographic area.For example, one staff member is responsible for all employee benefits inquiries from anyone in a particular geographic region.This job restructuring is an example of:
A)self-leadership.
B)job enrichment.
C)job rotation.
D)scientific management.
E)self-monitoring.

Question

Quizplus · Accepted Answer

One way to increase job enrichment is by combining highly interdependent tasks into one job.This is known as a natural grouping approach.By forming natural work units, jobholders have stronger feelings of responsibility for an identifiable body of work.They feel a sense of ownership and therefore tend to increase job quality.In this case, a staff member is responsible for all employee benefits inquiries from anyone in a particular geographic region.

A Large Retail Organization Previously Divided Work Among Its Four