In organizational settings, empathy:
A)has both a cognitive and emotional component.
B)decreases sensitivity to the external causes of an individual's own behavior and results.
C)increases the likelihood of the fundamental attribution error.
D)indicates any implicit biases you might have toward others.
E)is similar to apathy.

Question

Quizplus · Accepted Answer

Empathy is both cognitive and emotional, meaning that empathy is about understanding as well as feeling what the other person feels in that context.

In Organizational Settings, Empathy