American employees are absent from scheduled work at an alarming average of 20 days per year.
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Q1: Proficiency refers to how well an employee
Q2: An employee creates unnecessary conflicts with his
Q5: Learned capabilities refer to the skills and
Q7: The MARS model identifies the four main
Q8: A good match between an employee's competencies
Q9: The forces within a person affect that
Q10: Aptitudes are natural talents that help individuals
Q11: Competencies refer to the complete set of
Q11: The four elements of the MARS model
Q17: Situational factors are working conditions within the
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