The conflict escalation cycle:
A)rarely occurs in organizational settings.
B)helps employees to move from socioemotional to constructive conflict.
C)helps the conflicting parties to remove the sources of conflict.
D)includes the situation where behaviours during manifest conflict communicate the perception of conflict to the other party.
E)is all of these.

Question

Quizplus · Accepted Answer

The conflict escalation cycle includes the stage where behaviors during manifest conflict communicate the perception of conflict to the other party. This stage is called the "exchange of overt conflict behavior." The other options are incorrect. Choice A is incorrect as conflict escalation often occurs in organizational settings. Choice B is incorrect as the conflict escalation cycle does not help employees move from socioemotional to constructive conflict; it illustrates how conflicts can become more destructive over time. Choice C is incorrect as the conflict escalation cycle does not focus on removing the sources of conflict but rather on how conflicts evolve and intensify. Choice E is incorrect as choice B and C are not true.

The Conflict Escalation Cycle