Conflict management styles are defined in terms of their:
A)consequences for the organization.
B)arbitrariness and firmness.
C)assertiveness and cooperativeness.
D)differentiation and interdependence.
E)animosity and tolerance.

Question

Quizplus · Accepted Answer

Conflict management styles are defined in terms of how assertive and cooperative individuals are in handling conflicts. These styles can be described as either competing, collaborating, compromising, avoiding, or accommodating. The consequences for the organization may vary depending on the conflict and the style used to manage it, but they are not defining characteristics of each style. Arbitrariness and firmness, differentiation and interdependence, and animosity and tolerance are not relevant to defining conflict management styles.

Conflict Management Styles Are Defined in Terms of Their