The main difference between B2C and B2B is ___________.
A) Good interpersonal and communication skills are more important for B2C than for B2B
B) B2B requires more supervision and performance evaluation
C) Many of the goods and services sold by B2B salespeople are more expensive and technically complex than those in B2C
D) B2B requires excellent knowledge of the products being sold
E) B2C requires the ability to discover customer needs and solve their problems
Correct Answer:
Verified
Q34: _ are a group of resellers such
Q35: _ is not a step in the
Q36: _ is one of the stages in
Q37: Prospective customers call a toll-free number for
Q38: The delivery of information relevant to meet
Q40: _ is an example of a nontechnology
Q41: Not meeting _ expectations after the sale
Q42: Feelings of accomplishment,personal growth,and self-worth are examples
Q44: Customers expect _ after the purchase decision.Not
Q81: _ takes advantage of a salesperson's technical
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