Subject lines are used in e-mail messages and memos but never in letters.
Correct Answer:
Verified
Q8: Straightforward,direct claims are those to which you
Q26: We apologize for any inconvenience this may
Q61: Instruction messages are identical to policy and
Q62: An effective opener for a message replying
Q65: Thank you in advance for your cooperation
Q67: Delay in writing a claim letter makes
Q67: A phone call is usually taken more
Q68: Showing that you are angry is an
Q70: A message granting an adjustment or a
Q71: Instructions will be most readable if the
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