Which of the following items is not a tool that can be used by management to take corrective action in a process deemed out of control?
A) Cause-and-effect diagram.
B) Statistical quality control (SQC) chart.
C) Fish-bone diagram.
D) Pareto diagram.
E) Histogram.

Question

Quizplus · Accepted Answer

Statistical Quality Control (SQC) charts are used to monitor the process to determine whether it is in control or out of control. They are not a tool for taking corrective action but rather for identifying when corrective action is needed. Tools like cause-and-effect diagrams, fish-bone diagrams, Pareto diagrams, and histograms are used to analyze the process and identify root causes of problems, which can then be addressed through corrective actions.

Which of the Following Items Is Not a Tool That