Which of the following aspects of a company would not be considered a critical success factor, for a company that competes on differentiation?
A) Cutting edge research and development.
B) Excellent customer service.
C) Award-winning product quality.
D) Continually beating competitors to the market with new, innovative products.
E) A high level of production efficiency.

Question

Quizplus · Accepted Answer

A company that competes on differentiation is focused on offering unique or superior products or services, which sets them apart from their competitors. Therefore, a high level of production efficiency is not necessarily a critical success factor since it is not directly related to creating differentiation. The other options, such as cutting edge research and development, excellent customer service, award-winning product quality, and continually beating competitors to the market with new, innovative products, are all critical success factors for a company that competes on differentiation.

Which of the Following Aspects of a Company Would Not