Most customers who file complaints are aware that their claims are unfair.

Question

Quizplus · Accepted Answer

It is natural for customers to file complaints when they feel dissatisfied with a product or service. While some complaints may be unfounded, it is not accurate to assume that most customers filing complaints are aware that their claims are unfair. Many customers may genuinely feel that they have been wronged and may expect a satisfactory resolution from the company.

Most Customers Who File Complaints Are Aware That Their Claims