To improve the likelihood of reorders,a salesperson can:
A) be present at the time of the purchase.
B) make sure the customer has access to his or her company's catalogs.
C) provide the customer with various specialty advertising items which contain the selling firm's name, logo, and Web site.
D) provide the customer with periodic maintenance and repair on his or her purchase.
E) all of the above.
Correct Answer:
Verified
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