Which of the following is NOT part of a salesman's voice characteristics?
A) His hand gestures
B) The speed with which he speaks
C) How loudly he speaks
D) How he articulates his words
E) His use of inflections at the end of his sentences

Question

Quizplus · Accepted Answer

Hand gestures are not part of a salesman's voice characteristics. Voice characteristics refer to how the salesperson uses their vocal chords, such as their speed, tone, articulation, and inflection. Hand gestures are a nonverbal communication method that a salesperson can use to emphasize their verbal message.

Which of the Following Is NOT Part of a Salesman's