Scenario: ABC International
Employees at ABC International have been frustrated with the management on just about everything.The conflict episodes are viewed by both sides as personal attacks rather than attempts to resolve problems.Both sides have decided to seek third-party dispute resolution.Management prefers a third-party intervention that has high process and decision control while employees prefer a high level of process control and not decision control.
-The conflict at ABC International appears to be:

Question

Quizplus · Accepted Answer

The scenario describes a situation where the conflict episodes are viewed by both sides as personal attacks, indicating that the conflict is based on interpersonal relationships rather than tasks or processes. This aligns with the definition of relationship conflict, which involves personal issues and incompatibilities among individuals.

Scenario: ABC International Employees at ABC International Have Been Frustrated with the Management