Attitudes consist of the following three components: emotions, beliefs, and behaviors.
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Q3: Beliefs represent our perceptions about the attitude
Q8: Moods are less intense emotional states that
Q8: Strong emotions trigger our conscious awareness of
Q14: In the model of emotions, attitudes, and
Q20: Attitudes develop from our emotional experiences as
Q27: Display rules are norms that require employees
Q31: Emotional labor refers to any physical work
Q36: Employees experience less stress from emotional labor
Q112: Emotions are brief events or "episodes".
Q144: Experts have concluded that cognitive intelligence and
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