In the model of emotions, attitudes, and behavior, feelings lead to beliefs, which in turn lead to behaviors.
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Q3: Beliefs represent our perceptions about the attitude
Q4: A person's emotions are influenced by his
Q8: Moods are less intense emotional states that
Q11: Research concludes that when our emotions and
Q17: Attitudes consist of the following three components:
Q18: Moods represent our reaction to specific people
Q20: Attitudes develop from our emotional experiences as
Q27: Display rules are norms that require employees
Q31: Emotional labor refers to any physical work
Q112: Emotions are brief events or "episodes".
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