Question 1

________ is a psychological state comprising the intention to accept vulnerability based upon positive expectations of the intent or behavior of other person.

Accepted Answer

Trust is the psychological state that involves intentional vulnerability based on positive expectations about the behavior or intentions of another person. It is a belief that the other person is reliable, competent, honest, and benevolent. Trust is essential for the development of strong relationships and social interactions.

Question 2

Which of these is considered a work/life balance initiative to minimize stress?

Accepted Answer

All of these options (flexible work time, job sharing, teleworking, and childcare facilities) are considered work/life balance initiatives aimed at reducing stress by allowing employees to have more control over their work schedules and supporting their personal lives.

Question 3

The adaptive response to a situation that is perceived as challenging or threatening to the person's well-being is called:

Accepted Answer

The answer of The adaptive response to a situation that...

Question 4

Providing childcare support and offering employees flexible work hours have what effect on work-related stress?

Accepted Answer

Providing childcare support and offering flexible work hours can remove stressors related to balancing work and personal life, thus reducing work-related stress.

Question 5

Workaholism includes the three dimensions of:

Accepted Answer

Workaholism is characterized by excessive and compulsive involvement in work, a strong drive to work, and low enjoyment of work. These three dimensions are reflected in the three factors of work involvement, compulsion to work, and low enjoyment of work. Option A pertains to burnout, Option C to stress response, Option D to work-family conflict, and Option E to job satisfaction.

Question 6

Tai was overjoyed when she learned that she would be promoted to a position with higher responsibility and pay.However, even before hearing about the promotion, she believed that the regional manager who made the promotion decision was fair-minded.Use the emotions, attitudes, and behavior model to explain how Tai's emotions and beliefs influence her positive feelings towards the regional manager.

Accepted Answer

The answer of Tai was overjoyed when she learned that...

Question 7

Which of the following statements about stress is FALSE?

Accepted Answer

Research has shown that a certain level of stress can actually improve performance, creativity, and motivation. It's only when stress levels become too high or chronic that they begin to have negative effects on productivity and well-being.

Question 8

Which of these stress management activities helps employees to improve their perceived ability to cope with the stressor AND possibly remove the stressor?

Accepted Answer

The answer of Which of these stress management activities helps...

Question 9

Which of the following tends to result in increased continuance commitment?

Accepted Answer

Providing low interest loans and other financial incentives to employees that make it costly for them to quit encourages continuance commitment as employees have a financial cost associated with leaving the organization.

Question 10

Stress is best described as:

Accepted Answer

Stress is a natural and adaptive response to situations or events that are perceived as challenging or threatening to a person's physical or emotional wellbeing. It is the body's way of preparing to deal with a situation, either by fighting, fleeing, or freezing in response to danger. Stress can activate the sympathetic nervous system and release hormones such as adrenaline and cortisol, which can have both positive and negative effects on a person's health and wellbeing.

Question 11

Which of the following reduces stress by withdrawing from the stressor?

Accepted Answer

All of the listed options involve withdrawing from the stressor to some degree. Taking coffee breaks involves briefly stepping away from work or a stressful situation to recharge and refocus. A sabbatical is an extended period of time away from work or other stressors to recharge and gain perspective. Vacations involve taking time away from work or other stressors to relax and recharge. Therefore, all of these options can effectively reduce stress by withdrawing from the stressor.

Question 12

Which of the following tends to occur when organizations use golden handcuffs and other financial incentives to prevent dissatisfied employees from quitting?

Accepted Answer

Golden handcuffs and financial incentives are typically used to increase employees' level of continuance commitment by making it financially difficult for them to leave the organization. This type of commitment is based on the belief that leaving would result in significant costs or losses, such as losing valuable fringe benefits or retirement contributions. It does not necessarily increase affective commitment, job satisfaction or emotional intelligence, which are more closely tied to intrinsic motivators and fulfillment in the job.

Question 13

Employee wellness programs help employees to reduce stress by:

Accepted Answer

Employee wellness programs typically teach employees how to adopt more effective coping mechanisms, such as mindfulness, exercise, and time management. They do not generally remove stressors altogether, as work-related stressors are often external factors that cannot be controlled by the employer. Therefore, the most accurate answer is A.

Question 14

All of these are prominent strategies for building organizational commitment EXCEPT

Accepted Answer

Outsourcing is not a strategy for building organizational commitment, as it refers to delegating tasks or services to external parties instead of keeping them within the organization. The other options (justice and support, shared values, trust, and organizational comprehension) are all key strategies for building commitment among employees.

Question 15

To ward off stress, a film director likes to have a good laugh.When under pressure, the director will crack jokes and ensure everyone has a good laugh during the hard work.These actions mainly reduce stress:

Accepted Answer

The answer of To ward off stress, a film director...

Question 16

Employees with strong organizational commitment are more likely to:

Accepted Answer

Employees with strong organizational commitment are more likely to go beyond their job duties and engage in voluntary behaviors that benefit the organization, also known as organizational citizenship behaviors. They are less likely to engage in negative behaviors such as theft or tardiness, and less likely to quit their jobs.

Question 17

Employee involvement tends to increase:

Accepted Answer

Employee involvement tends to increase affective commitment, meaning that employees feel emotionally connected to their organization and are more likely to remain loyal to it. It does not increase cognitive dissonance (discomfort caused by holding conflicting beliefs or values) or continuance commitment (the feeling that one must stay with the organization due to a lack of better options).

Question 18

The stress experience in moderation is known as:

Accepted Answer

The stress experience in moderation is known as eustress. It is a type of stress that is positive, motivating and can improve performance.

Question 19

Self-reinforcement can potentially minimize stress by:

Accepted Answer

The answer of Self-reinforcement can potentially minimize stress by:
...

Question 20

Three employees believe that their pay is too low.One of them quits, the second complains to management about the low pay, and the third does nothing.Explain why these employees engaged in different behaviors even though they held the same beliefs about their pay checks.

Accepted Answer

The answer of Three employees believe that their pay is...

Quiz 4: Workplace Emotions, Attitudes and Stress