A ________ is one way of reducing perceived waiting time.
A)Bonus
B)Gatekeeper
C)Reservation
D)Diversion
E)Number calling system

Question

Quizplus · Accepted Answer

Diversion techniques such as providing reading material, music or other activities can help to distract customers from focusing on the waiting time, which can reduce their perception of it. Other options listed may not directly reduce perceived waiting time.

A ________ Is One Way of Reducing Perceived Waiting Time