An alternative strategy to increase the capacity of a service system is:
A)Reducing the number of arrivals.
B)Increasing variability.
C)Increasing the processing rate.
D)Reducing the number of servers.
E)All of the above are viable options.

Question

Quizplus · Accepted Answer

Increasing the processing rate is the best choice as it directly affects the capacity of the service system by reducing the time taken to process each service request. This results in a higher throughput rate and therefore, an increase in system capacity without the need for additional resources. The other options listed may have negative consequences, such as reducing the number of arrivals potentially decreasing customer satisfaction or increasing variability leading to operational inefficiencies.

An Alternative Strategy to Increase the Capacity of a Service