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Business
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Bank Management
Quiz 4: Establishing New Banks, Branches, ATMs, Telephone Services, and Websites
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Question 21
True/False
Bank branch offices are often specially configured today to maximize sales opportunities.
Question 22
True/False
A customer can use a POS terminal at a store to pay for his purchases through a debit or a credit card.
Question 23
True/False
The total number of full-service branch offices has declined in the United States in recent years.
Question 24
True/False
Society pays a price if it restricts the number of bank charters below the number that the private sector normally would generate due to lessened competition.
Question 25
True/False
Higher levels of savings deposits are usually found in those bank branch office locations where there is a higher proportion of residents with above-average age and residents who own their own homes.
Question 26
True/False
More desirable office sites for new bank branches normally have residents who are above-average in age.
Question 27
True/False
One of the benefits of applying for a federal banking charter is that banks need not join the Federal Reserve System.
Question 28
True/False
One of the keys to branch office profitability is to apply the latest information technology and thereby lower personnel costs.
Question 29
True/False
ATMs are profitable for all banks since they can eliminate tellers at branches that have ATMs.
Question 30
True/False
The optimal choice for a new branch site must be one that offers the bank the highest expected rate of return on the capital invested in the project.
Question 31
True/False
Most U.S.banks are chartered in urban areas.
Question 32
True/False
To close a bank branch office in the United States,a bank must give its customers 30 days advance notice.
Question 33
True/False
One argument frequently presented for regulation and control over bank chartering activity is that banks can create money and chartering too many might result in excessive money creation and inflation in the economy.
Question 34
True/False
Newly designed bank branch offices in recent years have emphasized more heavily on effective communication of service options to the customers in an effort to promote service sales.
Question 35
True/False
State banking commissions,on average,impose tougher standards for chartering new banks than the federal chartering agency,the Comptroller of the Currency.
Question 36
True/False
Most new banks are situated along major routes of travel for commuters going to work,shopping areas,and schools.
Question 37
True/False
"Public need" is usually established with federal or state chartering authorities by showing that existing banks in the area are adequately profitable and have satisfactory amounts of capital.