In the communication process,filtering occurs when:
A)the sender carefully selects words that the receiver is most likely to understand correctly.
B)the receiver removes noise from the communication process so that the sender's message is more accurately understood.
C)people delete or delay negative information,or use words that make the message sound more favourable.
D)an organization is able to prevent grapevine communication by sending the information more quickly through newsletters and other formal communication channels.
E)the receiver avoids receiving messages from a sender,such as by avoiding the person or deliberately not reading e-mail messages.

Question

Quizplus · Accepted Answer

Filtering occurs when people purposely remove or delay negative information, or use positive language to make the message more favorable. This often happens in organizations where employees want to present themselves in a positive light or avoid giving bad news. It can result in distorted communication and misunderstandings.

In the Communication Process,filtering Occurs When