A large retail organization previously divided work among its four employee-benefits staff into distinct specializations.One person answered all questions about superannuation (pension plans),another answered all questions about various forms of paid time off (e.g.vacations),and so on.These jobs were recently restructured so that each person answers all questions for people in a particular geographic area.For example,one staff member is responsible for all employee-benefits inquiries from anyone in a particular geographic region.This job restructuring is an example of:
A)self-leadership
B)job enrichment
C)job rotation
D)scientific management
E)job specialization

Question

Quizplus · Accepted Answer

This restructuring is an example of job enrichment, as it involves expanding the roles of employees to include a wider range of tasks, giving them more responsibility and variety in their work.

A Large Retail Organization Previously Divided Work Among Its Four