Several errors were reported by customers who submitted their film for processing.Jasmine,who owns these stores,discovered that the errors seemed to occur when a particular new employee operated the film-processing machine.The new employee claimed that the machine wasn't working properly,so Jasmine investigated further.She learned that these processing errors did not occur while other people operated the machine.Also,when the new employee worked one day at another store,the same film-processing errors occurred.What perception will Jasmine likely develop from this information?
A)Jasmine will likely make an internal attribution about the new employee's performance.
B)Jasmine will likely make a self-fulfilling prophecy error.
C)Jasmine will likely engage in action learning.
D)Jasmine is less likely to engage in self-serving bias.
E)Jasmine will likely make an external attribution about the new employee's performancE.

Question

Quizplus · Accepted Answer

Jasmine has gathered information about the specific circumstances under which the processing errors occurred, which suggests that the employee's behavior (operating the machine) is the cause of the errors. This information supports an internal attribution (the person is responsible for the behavior and its consequences) rather than an external attribution (attributing the problem to factors outside the employee's control).

Several Errors Were Reported by Customers Who Submitted Their Film