Conflict management styles are defined in terms of their:
A)consequences for the organization.
B)arbitrariness and firmness.
C)assertiveness and cooperativeness.
D)differentiation and interdependence.
E)animosity and tolerancE.

Question

Quizplus · Accepted Answer

Conflict management styles are typically defined in terms of their level of assertiveness (the degree to which an individual confronts the conflict) and cooperativeness (the degree to which an individual attempts to meet the needs of the other party). The five main conflict management styles are collaborating, compromising, accommodating, avoiding, and competing, all of which fall somewhere on the assertiveness-cooperativeness scale. Therefore, choice C is the correct answer.

Conflict Management Styles Are Defined in Terms of Their