Third-party interventions are defined in terms of their:
A)arbitrariness and firmness.
B)level of process control and level of decision control.
C)assertiveness and cooperativeness.
D)differentiation and interdependence.
E)consequences for the organization.

Question

Quizplus · Accepted Answer

Third-party interventions are defined by two dimensions: level of process control and level of decision control. Level of process control refers to the degree to which the third party can determine the process or procedure used in addressing the conflict, while level of decision control refers to the degree to which the third party has the power to make decisions about the outcome of the conflict. These dimensions determine the level of third-party intervention, such as mediation, arbitration, or litigation.

Third-Party Interventions Are Defined in Terms of Their