Organizational memory is best described as:
A)the total terabytes of hard disk space available on computers throughout an organization.
B)the ability of senior executives to recall important information about the company's products,services,and employees.
C)the storage and preservation of intellectual capital within an organization.
D)the ability of employees throughout the organization to recall important information about the company's products and services.
E)the extent to which potential customers are able to recall specific products and services provided by an organization.

Question

Quizplus · Accepted Answer

Organizational memory is the storage and preservation of intellectual capital within an organization, which includes knowledge, expertise, experiences, and best practices. It ensures that the organization can learn from past successes and failures and use this knowledge to improve its current and future operations. The other options do not accurately describe organizational memory.

Organizational Memory Is Best Described As