___________ is a planned,systematic change process that uses behavioral science knowledge and techniques to improve companies' effectiveness by improving relationships and increasing learning and problem-solving capabilities.
A) Organization development
B) Change management
C) Survey feedback
D) Reengineering
Correct Answer:
Verified
Q29: One issue in change management is shaping
Q30: The final step of Xerox's benchmarking practices
Q31: The first step in reengineering is understanding
Q32: Noe argues that providing training to suppliers,customers
Q32: Training serves an important role in helping
Q33: The process of change is based on
Q35: All of the following are issues in
Q37: Data-entity relationship diagrams are used in the
Q38: The process of ensuring that new interventions
Q39: Recent research suggests workers may be trained
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