A company that provides its sales reps with information technology tools should expect that reps will do a better job with administrative tasks but that they will be less effective in their actual sales calls.

Question

Quizplus · Accepted Answer

Providing sales reps with IT tools can actually help them be more efficient and effective in their sales calls by allowing them to access and analyze customer data, track their performance, and communicate more easily with clients. However, if the IT tools are too complex or time-consuming to use, they may distract reps from their actual sales tasks.

A Company That Provides Its Sales Reps with Information Technology