A customer service rep's main job is to:
A) take orders.
B) find a remedy when something goes wrong with a firm's marketing mix after a purchase.
C) get new orders.
D) set up retail displays for retail customers.
E) listen to customer complaints.
Correct Answer:
Verified
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A) are advocates for the
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A) are usually paid a straight
Q167: Customer service reps:
A) are order getters who
Q168: Customer service reps
A) work with customers to
Q169: Which of the following statements about customer
Q171: A breakdown in any element of the
Q172: Customer service reps help:
A) customers buy.
B) the
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Q174: Customer service is part of:
A) Product.
B) Place.
C)
Q175: These salespeople are often science or engineering
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