Organizational commitment should decrease the likelihood that an individual will respond to a negative work event with _____ or _____.
A)exit; neglect
B)loyalty; neglect
C)neglect; voice
D)exit; voice
E)exit; loyalty

Question

Quizplus · Accepted Answer

Organizational commitment refers to an individual's attachment or loyalty to the organization they work for. According to the exit-voice-loyalty-neglect model, when employees face a negative work event, they can respond in one of four ways: exit (leaving the organization), voice (communicating the issue and trying to make changes), loyalty (staying with the organization despite the issue), or neglect (reducing effort and performance). Organizational commitment increases an individual's loyalty to the organization, which reduces the likelihood of them choosing to exit or engage in neglect as responses to negative work events. Therefore, option A is the correct answer as it states that organizational commitment should decrease the likelihood of both exit and neglect as responses to negative work events.

Organizational Commitment Should Decrease the Likelihood That an Individual Will