Which of the following can a customer use to contact an organisation?
A) Telephone
B) Email
C) Web access
D) All of the answers are correct
Correct Answer:
Verified
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Q32: Which of the following represents operational CRM?
A)
Q33: There are three phases in the evolution
Q35: What supports backoffice operations and strategic analysis
Q36: Which of the below metrics represents the
Q36: What made-to-order views can analytical CRM tools
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