In the TruLite boxing department, management finds that the production team maintains several boxes of lights in a nearby storage closet. On days when the assembly line breaks down, the boxes are added back at the end of day to meet production goals. This is an example of:
A) beating the benchmark.
B) gaming the production system.
C) random elements in production.
D) risk premium adjustment factors.

Question

Quizplus · Accepted Answer

This scenario describes gaming the production system, which means manipulating or working around the system to achieve a desired outcome. In this case, the production team is adding back the boxes of lights to meet daily production goals, rather than addressing the root cause of the assembly line breakdown. This can result in inaccurate production metrics and hinder attempts to improve production processes.

In the TruLite Boxing Department, Management Finds That the Production