CRM has become much more powerful with the increasing use of social media, such as Facebook, Twitter, and LinkedIn.

Question

Quizplus · Accepted Answer

With the increasing use of social media, CRM has access to a wealth of customer data and insights that can inform marketing, sales, and customer service strategies. Social media platforms provide a direct communication channel between businesses and customers, allowing for faster response times and personalized interactions. This has made CRM much more powerful and effective in helping businesses build stronger customer relationships.

CRM Has Become Much More Powerful with the Increasing Use