Which of the following is a key factor that encouraged companies to focus on total quality management in the mid-1980s?
A)Expansion of worldwide competition
B)A fall in the cost of labor
C)An increase in the supply of skilled labor force
D)Enforcement of property rights

Question

Quizplus · Accepted Answer

The expansion of worldwide competition in the mid-1980s was a key factor that encouraged companies to focus on total quality management. As more companies were entering the global marketplace, it became essential to focus on improving product and service quality to remain competitive. This led to the adoption of quality improvement frameworks like total quality management. The fall in the cost of labor (B), an increase in the supply of skilled labor force (C), and enforcement of property rights (D) were not significant factors that led to the adoption of TQM in the mid-1980s.

Which of the Following Is a Key Factor That Encouraged