A key to understanding the difference between TQM and reengineering is TQM's emphasis on:
A)one-time reengineering of production processes.
B)the reorganization of inventory control.
C)outsourcing.
D)continuous improvement.

Question

Quizplus · Accepted Answer

TQM (Total Quality Management) places a strong emphasis on continuous improvement, meaning that the focus is not just on a one-time reengineering of processes, but a consistent effort to improve and optimize operations over time. The other options (reorganization of inventory control and outsourcing) are not core principles of TQM, nor are they necessarily mutually exclusive with reengineering.

A Key to Understanding the Difference Between TQM and Reengineering