Question 1

Metrics are measurements that evaluate results to determine whether a project is meeting its goals.

Accepted Answer

Metrics are indeed measurements used to evaluate results and determine whether a project is meeting its goals.

Question 2

Metrics are temporary activities a company undertakes to create a unique product,service,or result.

Accepted Answer

Metrics are measurements or data points used to evaluate the success or progress of a company's goals, strategies, and projects. They are not temporary activities but rather ongoing methods of tracking performance.

Question 3

Benchmarks are baseline values the system seeks to attain.

Accepted Answer

Benchmarks are defined as the desired baseline values or targets that a system seeks to achieve.

Question 4

The construction of a new city subway station and the processing of monthly payroll are both considered types of projects as defined in your text.

Accepted Answer

The answer of The construction of a new city subway...

Question 5

At the strategic decision-making level employees develop,control,and maintain core business activities.

Accepted Answer

At the strategic decision-making level, employees typically engage in high-level planning and decision-making rather than day-to-day maintenance of core business activities. This level of decision-making is typically the responsibility of middle and lower-level management.

Question 6

Effectiveness MIS metrics include throughput,transaction speed,and system availability.

Accepted Answer

The answer of Effectiveness MIS metrics include throughput,transaction speed,and system...

Question 7

Operational decisions or semistructured decisions arise in situations where established processes offer potential solutions.

Accepted Answer

The answer of Operational decisions or semistructured decisions arise in...

Question 8

One of the most important and challenging questions confronting managers today is how to lay the foundation for tomorrow's success while competing to win in today's business environment.

Accepted Answer

This statement is true. Many managers are faced with the task of balancing short-term operational goals with long-term strategic planning in order to achieve sustainable success.

Question 9

Strategic decisions are highly structured decisions.

Accepted Answer

Strategic decisions are typically unstructured and involve high levels of uncertainty and risk. They require creative thinking and evaluation of multiple options before selecting a course of action.

Question 10

Measuring the amount of website traffic is the best way to determine an organization's success.

Accepted Answer

Measuring website traffic alone does not provide a comprehensive understanding of an organization's success. Other factors such as conversion rates, customer retention, and revenue growth should also be considered.

Question 11

The structure of a typical organization is similar to a pyramid,with different levels that require one consistent type of information to assist with all managerial decision making.

Accepted Answer

Different levels of an organization typically require different types of information for decision-making. Higher levels often need more abstract, big-picture information, while lower levels require detailed, operational data.

Question 12

A project is a temporary activity a company undertakes to create a unique product,service,or result.

Accepted Answer

This is the definition of a project according to Project Management Institute (PMI) - a leading professional organization for project management.

Question 13

The proportion of the market that a firm captures is called market share.

Accepted Answer

Market share is indeed the proportion of the market that a firm captures.

Question 14

At the operational level employees are develop,control,and maintain core business activities required to run the day-to-day operations.

Accepted Answer

Operational level employees are responsible for the daily operations of a business. They develop or execute the plans and strategies to support the organization's goals and objectives. They control the production process or the delivery of services, and maintain the quality and efficiency of the business activities.

Question 15

Unstructured decisions occur in situations in which no procedures or rules exist to guide decision makers towards the correct choice.

Accepted Answer

Unstructured decisions are not guided by procedures or rules.

Question 16

At the operational level employees are continuously evaluating company operations to hone the firm's abilities to identify,adapt to,and leverage change.

Accepted Answer

At the operational level, employees are primarily focused on day-to-day tasks and efficiency, rather than continuously evaluating company operations to adapt to and leverage change, which is more characteristic of strategic management roles.

Question 17

Analytics is the science of fact-based decision making.

Accepted Answer

Analytics involves collecting data, organizing it, analyzing it, and using it to make informed decisions. It relies on evidence and facts rather than intuition or assumptions. Therefore, analytics is considered the science of fact-based decision making.

Question 18

Key performance indicators can focus on external and internal measurements.

Accepted Answer

Key performance indicators can measure both external factors such as customer satisfaction and market share, as well as internal factors such as productivity and employee turnover.

Question 19

Operational decisions are considered structured decisions.

Accepted Answer

Operational decisions are typically routine and repetitive and involve a fixed set of procedures and rules, making them structured decisions.

Question 20

Asking how many employees are out sick is a type of operational question.

Accepted Answer

Asking about the number of employees out sick is a question related to the day-to-day operations of the organization and is therefore an operational question.

Quiz 2: Decisions Processes: Value Driven Business