Benchmarking is a technique that must be used in the unfreezing stage of Lewin's change model.

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In the changing stage,employees need to be given the tools for change: new information,new perspectives,new models of behavior.Managers can help here by providing benchmarking results,role models,mentors,experts,and training.It's advisable,experts say,to convey the idea that change is a continuous learning process,not just an one-time event.

Benchmarking Is a Technique That Must Be Used in the Unfreezing